Your privacy and security are very important to us at Sliptree. We process and use personal data only to the extent necessary in order to provide our services or for the development of our operations, including informing you about new products and features.
Table of Contents
- Data protection principles we follow
- What personal data do we collect from you and how do we use it?
- Who else has access to your personal data?
- How we secure your data
- Transfer of personal data outside EU/EEA
- Information about cookies
Data protection principles we follow
We promise to follow the following data protection principles:
- Processing is lawful, fair, transparent. Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you information regarding processing upon request.
- Processing is limited to the purpose. Our processing activities fit the purpose for which personal data was gathered.
- Processing is done with minimal data. We only gather and process the minimal amount of personal data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than needed.
- We will do our best to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
What personal data do we collect from you and how do we use it?
When you visit our website
You can visit the Sliptree website without disclosing your identity. Your browser only sends automatically collected information to the servers of our website. The following information is temporarily stored in a so-called logfile, until it is automatically deleted:
- IP address of the requesting computer
- Date and time of the access
- Name and URL of the accessed data
- Website, from which the access came (referrer),
- Browser name and version
Collecting this information is necessary to make it possible to use our website as well as to ensure the security, reliability and stability of our service.
When you sign up for the Sliptree service
Sliptree provides a service to create & send invoices. To use this service, you must sign up first. When you do so, we ask for your email address as well as your business/organization name and country. We also store your IP address at the time of sign up. This is the minimal information necessary for providing our service to you.
To create a legally correct invoice, additional details may be required, such as your business address, VAT number, payment information etc.
On the grounds of entering into a contract or fulfilling contractual obligations, we process this data for the following purposes:
- to identify you;
- to provide you our service or to send/offer you a promotion;
- to communicate either for sales or invoicing;
On the ground of legitimate interest, we process your personal data for the following purposes:
- to send you personalized offers
- to conduct questionnaires concerning client satisfaction;
Information automatically collected about you
When you use the Sliptree service, we will collect certain information automatically – such as which features of the service have you used, how many invoices have you created, etc.
We process this information based on our legitimate interest to understand how our service is being used so we can keep on improving it to provide a better customer experience.
When you register for our newsletter
If you have given us consent to receive newsletters, we can use your email address to send you regular newsletters, as well as information about our services. You can also opt out of the newsletters at anytime, for example by clicking the opt out link at the bottom of the newsletter. Alternatively, you can also send us an email to email@example.com.
If you cancel your subscription to the newsletter, we will keep your email address on record only to ensure that you will no longer receive these emails.
Data about your customers
When using our service to create & send invoices to your customers, you can enter in their personal data, such as name, email, address. We provide email delivery, open, and click tracking, when you send invoices to your customers via Sliptree.
You are responsible for the data of your customers that you enter in Sliptree. Please note that we have no influence on the compliance with data protection and security standards outside of our website, application or services provided by us. In such cases, you – or the third-party that you have granted access to your data – are responsible.
If you require a Data Processing Agreement, please contact us at firstname.lastname@example.org
Additional uses of personal data
We may process your personal data in order to fulfil obligation rising from law and/or use your personal data for options provided by law. We reserve the right to anonymise personal data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
- the link between purposes, context and nature of personal data is suitable for further processing;
- the further processing would not harm your interests and
- there would be appropriate safeguard for processing.
Who else can access your personal data?
We do not share your personal data with strangers. We may use subcontractors when providing our service to you. This means personal data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We only work with processing partners who are able to ensure adequate level of protection to your personal data. We disclose your personal data to third parties or public officials when we are legally obliged to do so. We might disclose your personal data to third parties if you have consented to it or if there are other legal grounds for it.
How we secure your data
We do our best to keep your personal data safe. We use safe protocols for communication and transferring data (such as TLS/SSL). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we cannot guarantee the 100% security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
Transfer of personal data outside EU/EEA
Sliptree may use subcontractors when providing its services. When necessary and to the extent required for the successful provision of the services, personal data may be transferred to a country outside of the EU/EEA. In this case we will use the required established mechanisms that allow the transfer to subcontractors in those thirds countries, such as the Standard Contractual Clauses approved by the European Commission.
We will rely on the so-called Privacy Shield for those service providers located in the U.S that are Privacy Shield-certified. For more information about the Privacy Shield framework developed by the U.S. Department of Commerce and the EU Commission and the related principles concerning processing of personal data, please see here.
Cookies and other technologies we use
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
- Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
- Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
- Analytics cookies – these cookies are used to track the use and performance of our website and services
- Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks (for example Doubleclick, AdSense, AdWords) with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
We also use Mixpanel to gather statistical data about the use of our services. You can find further information about data protection by Mixpanel in their data privacy statement.
Last modification was made 25.05.2018